Our Terms of Service and Digital Privacy Policy
# Our Terms of Service and Digital Privacy Policy
Our Privacy Policy was last updated on March 1, 2026
Hybrid Athlete Foundation, LLC ("we," "our" or "us") is committed to protecting the privacy and security of your Personal Data. This Privacy Policy explains how we collect, use, disclose, and store your Personal Data when you use our websites https://hybridaf.com/ and https://facilikey.com/ (collectively "Sites"), products or services (collectively, "Services").
This Privacy Policy applies to all users of our Services, including those located in the United States, the European Economic Area (EEA), the United Kingdom (UK), and Australia. Sections specific to certain jurisdictions are marked accordingly.
We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. Where required by applicable law (such as the GDPR), we rely on specific lawful bases for processing your Personal Data, as described in the "Lawful Basis for Processing" section below.
## Definitions
For the purposes of this Privacy Policy:
"Account" means a unique account created for you to access our Service or parts of our Service.
"Business" for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers' Personal Information and determines the purposes and means of the processing of Consumers' Personal Information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers' Personal Information, that does business in the State of California.
"Country" refers to the United States.
"Consumer", for the purpose of the CCPA, means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.
"Cookies" are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
"Controller" means the entity that determines the purposes and means of processing Personal Data. For the purposes of this Privacy Policy, Hybrid Athlete Foundation, LLC is the Controller of your Personal Data.
"Device" means any device that can access the Service such as a computer, a cell phone or a digital tablet.
"Do Not Track (DNT)" is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
"Personal Data" is any information that relates to an identified or identifiable individual. For users in the EEA, UK, or Australia, this includes any information that can directly or indirectly identify you, such as your name, email address, phone number, IP address, or device identifiers.
"Personal Information" is a term used in the CCPA and means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with you.
"Processing" means any operation performed on Personal Data, whether or not by automated means, such as collection, recording, organization, storage, adaptation, retrieval, use, disclosure, or erasure.
"Sale", for the purpose of the CCPA, means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer's Personal Information to another business or a third party for monetary or other valuable consideration.
"Service" refers to our Sites.
"Service Provider" means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
"Usage Data" refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
"You" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
## Collecting and Using Your Personal Data
We collect the following types of data:
**Personal Data.** While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Usage Data
**Usage Data.** Usage Data is collected automatically when using the Service. Usage Data may include information such as your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.
## Lawful Basis for Processing (EEA, UK, and Australia)
If you are located in the EEA, UK, or Australia, we process your Personal Data only when we have a valid lawful basis to do so. The lawful bases we rely on include:
**Legitimate Interest.** We process your name, email address, and phone number as necessary for the legitimate interests of operating and improving our Services, responding to your inquiries, and managing our business relationships. We have assessed that these interests are not overridden by your data protection rights given the limited nature of the data we collect and the direct relationship between us.
**Performance of a Contract.** When you register for an account or purchase our Services, we process your Personal Data as necessary to fulfill our contractual obligations to you.
**Consent.** Where you have opted in to receive SMS messages or marketing communications, we process your data based on your consent. You may withdraw your consent at any time by contacting us at support@hybridaf.com or by following the opt-out instructions in any message you receive.
**Legal Obligation.** We may process your Personal Data when required to comply with applicable laws, regulations, or legal proceedings.
## Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. The technologies we use may include:
**Cookies or Browser Cookies.** A cookie is a small file placed on your Device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service.
**For users in the EEA and UK:** We will only place non-essential cookies (such as tracking and performance cookies) on your device with your prior consent. You can manage your cookie preferences through the cookie consent banner displayed when you first visit our Sites, and you can change your preferences at any time through the cookie settings link in our website footer.
**Web Beacons.** Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
### How We Respond to Do Not Track Requests
If you send us an email requesting that we do not track your Personal Data, we will cease tracking your Personal Data.
### Types of Cookies We Use
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser. We use both Session and Persistent Cookies for the purposes set out below:
**Necessary / Essential Cookies**
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide you with services available through the website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that you have asked for cannot be provided, and we only use these Cookies to provide you with those services. These cookies do not require consent.
**Cookies Policy / Notice Acceptance Cookies**
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the website.
**Functionality Cookies**
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices you make when you use the website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the website.
**Tracking and Performance Cookies**
Type: Persistent Cookies
Administered by: Third Parties
Purpose: These Cookies are used to track information about traffic to the website and how users use the website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the website. We may also use these Cookies to test new pages, features or new functionality of the website to see how our users react to them. For EEA and UK users, these cookies are only placed with your explicit consent.
## Use of Your Personal Data
The Company may use Personal Data for the following purposes:
-
**To provide and maintain our Service**, including to monitor the usage of our Service.
- **To manage your Account:** to manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.
- **For the performance of a contract:** the development, compliance and undertaking of the purchase contract for the Services you have purchased or of any other contract with us through the Services.
- **To contact you:** To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- **To provide you with news, special offers and general information** about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
- **To manage your requests:** To attend and manage your requests to us.
- **For business transfers:** We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our Services users is among the assets transferred.
- **For other purposes:** We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share your Personal Information in the following situations:
-
**With Service Providers:** We may share your Personal Information with our Service Providers to monitor and analyze the use of our Services, for payment processing, to contact you.
- **For business transfers:** We may share or transfer your Personal Information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
- **With business partners:** We may share your information with our business partners to offer you certain products, services or promotions.
- **With your consent:** We may disclose your Personal Information for any other purpose with your consent.
## Data Retention
The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Specific retention periods are as follows:
-
**Account data (name, email, phone number):** Retained for the duration of your account and for up to 12 months after account closure, unless a longer period is required to comply with legal obligations.
- **Usage Data:** Retained for up to 24 months for internal analysis purposes, except when this data is used to strengthen the security or to improve the functionality of our Services, or we are legally obligated to retain this data for longer time periods.
- **SMS opt-in records:** Retained for as long as you remain opted in, and for a reasonable period thereafter to document consent history.
We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
## International Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices in the United States and stored on servers hosted by Microsoft Azure in the United States. If you are accessing our Services from outside the United States, please be aware that your data is transferred to and stored in the United States, where data protection laws may differ from those in your country.
**For users in the EEA and UK:** We transfer your Personal Data to the United States based on Standard Contractual Clauses (SCCs) approved by the European Commission, as implemented by our infrastructure provider Microsoft Azure. These contractual safeguards require that your Personal Data receives an equivalent level of protection as it would under European data protection law. You may request a copy of the relevant transfer safeguards by contacting us at support@hybridaf.com.
**For users in Australia:** By providing your Personal Data to us, you acknowledge that it will be transferred to and stored in the United States. We take reasonable steps to ensure that overseas recipients of your Personal Data handle it in accordance with the Australian Privacy Principles. However, once your data is transferred overseas, it may not be subject to all of the protections afforded under the Privacy Act 1988 (Cth), and you may not be able to seek redress under Australian law against the overseas recipient.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
## Disclosure of Your Personal Data
**Business Transactions.** If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
**Law Enforcement.** Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
**Other Legal Requirements.** The Company may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Services
- Protect the personal safety of users of the Services or the public
- Protect against legal liability
## Security of Your Personal Data
The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. We encrypt our stored data and hash passwords. We review and test our Sites' code on a quarterly basis to keep up with changes to the OS versions that we support. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
## Data Breach Notification
If we become aware of a breach of your Personal Data which we determine is likely to result in a risk to your rights and freedoms, we will notify you without undue delay. To the best of our ability, we will inform you of the Personal Data that was affected and what actions we are taking in response.
**For users in the EEA and UK:** In the event of a Personal Data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, where feasible. If the breach is likely to result in a high risk to you, we will also notify you directly without undue delay.
**For users in Australia:** Where a data breach is likely to result in serious harm to any individuals whose Personal Data is involved, we will notify the Office of the Australian Information Commissioner (OAIC) and the affected individuals as soon as practicable, in accordance with the Notifiable Data Breaches scheme under Part IIIC of the Privacy Act 1988 (Cth).
## Your Privacy Rights
### Your Rights Under the GDPR (EEA and UK Users)
If you are located in the EEA or UK, you have the following rights under the General Data Protection Regulation:
-
**Right of access.** You have the right to request a copy of the Personal Data we hold about you.
- **Right to rectification.** You have the right to request that we correct any inaccurate Personal Data or complete any incomplete data.
- **Right to erasure.** You have the right to request that we delete your Personal Data, subject to certain legal exceptions (such as where we need to retain it to comply with a legal obligation).
- **Right to restrict processing.** You have the right to request that we restrict the processing of your Personal Data in certain circumstances, such as while we verify the accuracy of your data.
- **Right to data portability.** You have the right to receive your Personal Data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- **Right to object.** You have the right to object to our processing of your Personal Data where we rely on legitimate interest as the lawful basis. We will stop processing your data unless we can demonstrate compelling legitimate grounds that override your interests.
- **Right to withdraw consent.** Where we process your data based on your consent, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing that occurred before withdrawal.
To exercise any of these rights, contact us at support@hybridaf.com. We will respond to your request within 30 days. In complex cases, we may extend this period by an additional 60 days, and we will inform you of any such extension.
If you believe that we have not handled your Personal Data properly, you have the right to lodge a complaint with your local data protection supervisory authority. A list of EEA supervisory authorities is available at https://edpb.europa.eu/about-edpb/about-edpb/members_en. For UK residents, you may contact the Information Commissioner's Office (ICO) at https://ico.org.uk/.
### Your Rights Under the Australian Privacy Act
If you are located in Australia, you have the following rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs):
-
**Right to access.** You have the right to request access to the Personal Data we hold about you (APP 12). We will provide access within 30 days of your request unless an exception applies.
- **Right to correction.** You have the right to request that we correct any Personal Data that is inaccurate, out of date, incomplete, irrelevant, or misleading (APP 13).
- **Right to anonymity.** Where it is lawful and practicable, you have the option of not identifying yourself or of using a pseudonym when interacting with us (APP 2).
- **Right to complain.** If you believe we have breached the APPs, you may lodge a complaint with us. We will acknowledge your complaint within 7 days and aim to resolve it within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au/.
To exercise any of these rights, contact us at support@hybridaf.com.
### Your Rights Under the CCPA (California Residents)
The CCPA provides California residents with specific rights regarding their Personal Information. If you are a resident of California, you have the following rights:
-
**The right to notice.** You have the right to be notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
- **The right to request.** Under CCPA, you have the right to request that we disclose information to you about our collection, use, sale, disclosure for business purposes and sharing of Personal Information. Once we receive and confirm your request, we will disclose to you:
- The categories of Personal Information we collected about you
- The categories of sources for the Personal Information we collected about you
- Our business or commercial purpose for collecting or selling that Personal Information
- The categories of third parties with whom we share that Personal Information
- The specific pieces of Personal Information we collected about you
- If we sold your Personal Information or disclosed your Personal Information for a business purpose, we will disclose to you (i) the categories of Personal Information categories sold and (ii) the categories of Personal Information categories disclosed.
- **The right to say no to the sale of Personal Information (opt-out).** You have the right to direct us to not sell your Personal Information. To submit an opt-out request please contact us.
- **The right to delete Personal Information.** You have the right to request the deletion of your Personal Information, subject to certain exceptions. Once we receive and confirm your request, we will delete (and direct our Service Providers to delete) your Personal Information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our Service Providers to:
- Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
- **The right not to be discriminated against.** You have the right not to be discriminated against for exercising any of your consumer's rights, including by:
- Denying goods or services to you
- Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
- Providing a different level or quality of goods or services to you
- Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services
**Exercising your CCPA Data Protection Rights.** In order to exercise any of your rights under the CCPA, and if you are a California resident, you can contact us at support@hybridaf.com. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable request related to your Personal Information.
Your request to us must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it
We cannot respond to your request or provide you with the required information if we cannot verify your identity or authority to make the request and confirm that the Personal Information relates to you.
We will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice. Any disclosures we provide will only cover the 12-month period preceding the verifiable request's receipt.
For data portability requests, we will select a format to provide your Personal Information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.
## Categories of Personal Information Collected (CCPA Disclosure)
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following is a list of categories of Personal Information which we may collect or may have been collected from California residents within the last twelve (12) months.
Please note that the categories and examples provided in the list below are those defined in the CCPA. This does not mean that all examples of that category of Personal Information were in fact collected by us, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of Personal Information would only be collected if you provided such Personal Information directly to us.
**Category A: Identifiers.**
Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver's license number, passport number, or other similar identifiers.
Collected: Yes.
**Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).**
Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some Personal Information included in this category may overlap with other categories.
Collected: Yes.
**Category C: Protected classification characteristics under California or federal law.**
Collected: No.
**Category D: Commercial information.**
Examples: Records and history of products or services purchased or considered.
Collected: Yes.
**Category E: Biometric information.**
Collected: No.
**Category F: Internet or other similar network activity.**
Examples: Interaction with our Services or advertisement.
Collected: Yes.
**Category G: Geolocation data.**
Examples: Approximate physical location.
Collected: Yes.
**Category H: Sensory data.**
Collected: No.
**Category I: Professional or employment-related information.**
Collected: No.
**Category J: Non-public education information.**
Collected: No.
**Category K: Inferences drawn from other Personal Information.**
Collected: No.
Under CCPA, Personal Information does not include: publicly available information from government records; deidentified or aggregated consumer information; and information excluded from the CCPA's scope, such as health or medical information covered by HIPAA and CMIA, personal information covered by FCRA, GLBA, or FIPA, and data covered by the Driver's Privacy Protection Act of 1994.
### Sources of Personal Information
We obtain the categories of Personal Information listed above from the following categories of sources:
-
**Directly from you.** For example, from the information you provide us when you sign up for our Services, preferences you express or provide through our Services, or from your purchases of our Services.
- **Indirectly from you.** For example, from observing your activity on our Services.
- **Automatically from you.** For example, through cookies we or our Service Providers set on your Device as you navigate through our Services.
- **From Service Providers.** For example, third-party businesses (such as health clubs and gyms) which enroll individuals in our Services, third-party vendors for payment processing, or other third-party vendors that we use to provide the Services to you.
### Use of Personal Information for Business Purposes or Commercial Purposes
We may use or disclose Personal Information we collect for "business purposes" or "commercial purposes" (as defined under the CCPA), which may include the following examples:
- To operate our Services and provide you with our Services.
- To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our Services.
- To fulfill or meet the reason you provided the information. For example, if you share your contact information to ask a question about our Services, we will use that Personal Information to respond to your inquiry.
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- As described to you when collecting your Personal Information or as otherwise set forth in the CCPA.
- For internal administrative and auditing purposes.
- To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity, including, when necessary, to prosecute those responsible for such activities.
If we decide to collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes we will update this Privacy Policy.
### Disclosure of Personal Information for Business Purposes or Commercial Purposes
We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of Personal Information for business or commercial purposes:
- Category A: Identifiers
- Category B: Personal information categories listed in the California Customer Records statute
- Category D: Commercial information
- Category F: Internet or other similar network activity
- Category G: Geolocation Data
When we disclose Personal Information for a business purpose or a commercial purpose, we enter a contract that describes the purpose and requires the recipient to both keep that Personal Information confidential and not use it for any purpose except performing the contract.
### Sale of Personal Information
We do not, and have not during the last twelve (12) months, sold any Personal Information.
### Share of Personal Information
We may share your Personal Information identified in the above categories with the following categories of third parties:
- Service Providers
- Payment processors
- Our business partners
- Third party vendors to whom you or your agents authorize us to disclose your Personal Information in connection with products or services we provide to you
## Do Not Sell My Personal Information
We do not, and have not during the last twelve (12) months, sold any Personal Information. If this changes, we will notify you and you will have the right to opt-out of the sale of your Personal Information. To exercise your right to opt-out, please contact us at support@hybridaf.com.
## Detailed Information on the Processing of Your Personal Data
We maintain records of how we process your Personal Data. The Service Providers we use may have access to your Personal Data. These third-party vendors collect, store, use, process and transfer information about your activity on our Services in accordance with their Privacy Policies.
**Analytics.** We may use third-party Service providers to monitor and analyze the use of our Services.
**Marketing.** We do not use your Personal Data for marketing purposes.
**Payments.** We use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your Personal Information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
## Mobile Information Sharing Statement
We collect your mobile phone number when you opt in to our SMS program. We use this information solely to send you the text messages you consented to receive. We do not sell, rent, share, or otherwise disclose your mobile information (including opt-in data or phone number) to third parties or affiliates for their marketing or promotional purposes.
Your mobile information may be shared only with service providers who assist us in operating our SMS program (e.g., messaging platforms), as required by law, or to protect our rights. For more details on how we handle your data, see our full Privacy Policy at https://hybridaf.com/privacy-policy-and-accessibility.
## SMS Opt-In Details
By providing your mobile phone number and opting in (e.g., by texting a keyword, submitting a web form, or checking a consent box), you expressly consent to receive recurring automated text messages from Hybrid Athlete Foundation at the number you provided. This includes service-related communications related to your inquiry about our products and services.
Opt-in is not a condition of purchase. Consent must be clear and verifiable. We will send a confirmation message upon opt-in. You represent that you are the authorized user of the mobile number and that the number is not associated with any automated system.
### Description of SMS Use Cases
Our SMS program allows us to communicate with you via text message for the following purposes:
- Responding to your requests for information about Hybrid Athlete Foundation services (e.g., FaciliKey access control, facility management solutions)
- Scheduling follow-ups and providing requested product details during the sales inquiry process
- Sending appointment or demo confirmations when you have requested a demonstration of our services
Messages may be sent using an automated telephone dialing system. Message frequency varies based on your interactions and account activity, up to 2 messages per week. We reserve the right to update use cases; continued participation constitutes acceptance.
### Opt-Out Instructions
You may opt out of receiving SMS messages at any time. To unsubscribe:
- Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any message we send.
- Text HELP for assistance or more information.
After opting out, you will receive a confirmation message, and we will stop sending messages. Opt-out requests are processed promptly. If you experience issues, contact us at support@hybridaf.com.
### Message and Data Rate Disclosure
Message and data rates may apply. Your mobile carrier may charge fees for sending/receiving messages according to your plan. Hybrid Athlete Foundation does not charge for our SMS messages, but standard message and data rates from your carrier may apply. Check with your wireless carrier for details on rates and any restrictions.
### Carrier Liability Disclaimer
Hybrid Athlete Foundation is not liable for delayed or undelivered messages, transmission errors, or any failures caused by your mobile carrier, network issues, your device settings, or other factors beyond our reasonable control. Delivery is not guaranteed. Carriers are not liable for delayed or undelivered messages. We are not responsible for any fees or charges imposed by your carrier related to our messages.
### Age Restriction (18+)
You must be at least 18 years of age (or the age of majority in your jurisdiction) to opt in to and participate in our SMS program. By providing your mobile number and consenting, you represent and warrant that you meet this age requirement. We do not knowingly collect or send messages to individuals under 18. If we learn that a user is under 18, we will delete their information and cease messaging.
## Children's Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.
## Links to Other Websites
We do not provide links on our Sites to other websites. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
## Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
## Contact Us
If you have any questions about this Privacy Policy, you can contact us at support@hybridaf.com.
**Hybrid Athlete Foundation, LLC**
Website: https://hybridaf.com/
Email: support@hybridaf.com
